For Computer Weekly, I am looking into this developing area of enterprise applications and workflows.
A brief outline is below.
In the first instance, I am keen to hear from experts in the field. Please email with your credentials and background in RPA, and links to relevant research or case studies. I will then follow up with a questions or an interview request.Click here to email, no later than Friday 12th March.
Robotic process automation promises to seamlessly handle arduous workflows, linking disparate business processes, which normally require human intervention. Simpler process flows can be automated this way but there are few manual processes that only require someone rekeying information into systems that should really have been more tightly integrated. There is a level of intelligence, which cannot easily be shifted to a machine. While RPA is deterministic, an AI is probabilistic. We look at how RPA and bots that follow predetermined scripts are being made more intelligent.